By placing an order with RedStar Exhaust, you agree to all terms and conditions listed below. Please read them carefully before purchasing.
In-Stock & Build Time
All RedStar Exhaust products are handcrafted to order for each customer. While we maintain a limited inventory, most items are built to your specifications to ensure unmatched quality.
To check stock availability, please refer to our inventory list here.
Typical production time is between 1–4 weeks depending on workload and product complexity.
Estimated build times are communicated automatically via email or text upon ordering.
All build times are estimates, and while we aim to ship by or before the deadline, slight delays may occur.
RedStar Exhaust is not responsible for delays due to build time extensions, missed events, or time-sensitive deadlines.
Payment
We accept a variety of payment options, including:
PayPal
PayLater (PayPal financing)
Credit/Debit Cards
Zelle
Google Pay
Apple Pay
Bank Wire
Cryptocurrency
If you encounter any issues during checkout, please contact us. Full payment is required when ordering. Financing options are available through PayPal PayLater at checkout.
Shipping
All orders ship directly from our manufacturing facility in Eastern Europe using DHL Express.
Estimated delivery time is up to 6 business days for Europe, the USA, and Canada, and up to 8 business days for other regions.
In-stock items typically ship the next business day.
You will receive tracking information and a photo of your completed order once it has shipped.
We ship only to valid residential or business addresses. PO Boxes are not accepted.
Customs, Duties, Taxes & Tariffs
All orders may be subject to customs inspections and import duties, including in the United States. These fees are:
Not included in your order total.
The responsibility of the buyer to pay.
Automatically minimized by declaring the lowest possible value to reduce potential fees.
RedStar Exhaust cannot calculate or reimburse customs-related costs and is not liable for any delays or fees incurred during customs clearance.
Return Policy
If you need to return a product, please contact us first for instructions. Returns are accepted under the following conditions:
Products must be new, unused, in original packaging, with all accessories in the box unopened.
A 30% restocking fee, plus original shipping and transaction fees, will be deducted from your refund.
Returns are not accepted after 15 days from the delivery date.
Special order items, 3D printed parts, black-painted components, Inconel, or Titanium products are non-returnable.
If a product doesn’t fit and the VIN was not provided before ordering, responsibility lies with the customer.
All return shipping costs are the responsibility of the customer.
Damaged or lost return shipments are not eligible for refund.
Approved returns will be provided with the correct return address.
Order Cancellations
Our products use premium materials sourced globally, and preparation begins as soon as an order is placed.
Cancellations are subject to a 20% cancellation fee and all transaction fees will be deducted.
Orders that have shipped cannot be cancelled.
Cancellations are not accepted after 5 days of lead time or once fabrication has started.
Special order items, 3D printed parts, black-painted parts, Inconel, and Titanium products cannot be cancelled after 24 hours.
RedStar is not responsible for third-party payment platform fees or policies.
Product Warranty
All RedStar Exhaust products are backed by a lifetime warranty against structural or manufacturing defects unless otherwise noted.
Titanium & Inconel Products: 1-year warranty from shipment date.
Mechanical/Electrical Parts (valves, motors, remotes): 2-year warranty.
Painted/Coated Components: 1-year warranty.
Warranty applies only to the original purchaser and covers repair or replacement of the defective part only—not the entire system.
Installation labor, shipping costs, customs fees, and related expenses are not covered.
Warranty does not apply to improperly installed, modified, or race-used parts.
Cosmetic concerns, sound changes, or personal preferences are not grounds for a warranty claim.
To file a claim, submit clear photos or videos of the issue. Replacement parts will be shipped once approved.
Catalytic Converter Warranty
Catalytic converters are covered only by the manufacturer’s warranty—either GESI or HJS. RedStar does not provide independent warranty coverage for catalytic converters.
We recommend reviewing GESI and HJS warranty policies before purchase.
All warranty claims are subject to approval by the respective manufacturer.
If approved, RedStar will perform the replacement of the converter free of charge, but the customer is responsible for all associated shipping costs.
Converters are wear items, especially on modified vehicles. Failures are typically caused by external issues, including:
Leaded fuels, fuel additives, ethanol blends (E85), meth injection
Oil, coolant, or fuel system leaks
Rich air/fuel mixtures or poor tuning
Misfires, backfires, or turbocharger failure
Piggyback tuners like JB4
Converters used in track cars, dyno sessions, or racing applications are not covered.
By purchasing any catalytic-equipped product, the buyer agrees to these terms and assumes full responsibility for proper installation and tuning.
Heat Shielding Disclaimer
Our proprietary heat shielding is an integrated thermal barrier composed of:
.15mm embossed 321 stainless steel foil
Ceramic wool underlay (up to 12mm thick)
This system significantly reduces heat but increases overall pipe size, which may require minor modification (bending/flattening) during installation for proper clearance.
Shielding may make contact with non-sensitive parts like metal brackets or cases, but clearance should be maintained around wires, lines, and plastics to prevent damage.
OEM heat shields may need to be removed or left off in some installations.
Cosmetic dents or compression of shielding due to shipping or handling do not affect performance and are not considered a defect.
Fitment claims due to the need to bend or crush heat shielding will not be accepted.
Heat shielding is strongly recommended for supercars or rear-engine platforms to protect surrounding components from excessive heat exposure.
Emissions Disclaimer
RedStar Exhaust products are intended for competition or off-road use only unless clearly stated otherwise.
By ordering, you confirm that:
You will not use any emissions-deleting products on public roads in the U.S.
Your vehicle is intended for off-road, track, or closed-course use.
You are solely responsible for ensuring your product is legal for its intended use in your region.
We do not condone or support the use of emissions defeat devices or modifications intended to bypass emissions controls.
RedStar Exhaust will not remove, disable, or alter any emissions-related equipment or software in accordance with the Clean Air Act and related EPA regulations.